Illustrative scene of two professionals reviewing documents together.
BROKER · INVESTMENT · CRYPTO SCAMS

Lost money
to a scam?
Let’s talk.

Blocked withdrawals. A broker who disappeared. A crypto investment that wasn’t real. We investigate what happened and help you understand your options for pursuing lost funds.

Confidential assessment No obligation to proceed
+
A HUMAN APPROACH.
CLEARER NEXT STEPS.Illustrative image
Clarity at every step. Evidence-led investigations A confidential approach Practical next steps
CASE-BY-CASE COORDINATION

Following the evidence.
Through the right channels.

Where relevant, we submit formal information requests
to payment networks and authorities during investigations.
Their response depends on the applicable procedures.

DIGITAL ASSET INVESTIGATIONS

Exchange records and on-chain evidence.

Exchange information requests follow the relevant disclosure procedures. USDT and Ethereum activity may be examined using public blockchain records.

Case-related requests do not imply a formal partnership or endorsement. Trustpilot is an independent review platform.

01 — OUR EXPERTISE

Complex situations.
A focused approach.

Financial fraud takes many forms.
Our starting point is always the same:
your situation, your evidence, your next step.

01

Investment & broker fraud

When a trading platform stops responding, withdrawals are blocked, or an investment turns out to be something else.

Forex · CFDs · Unregulated platforms
02

Cryptocurrency scams

Make sense of wallet activity, deceptive exchanges and the transaction trail behind a cryptocurrency loss.

Digital assets · Wallet tracing · Fake exchanges
03

Online financial fraud

Get a clearer picture of impersonation schemes, fraudulent payments and deceptive online opportunities.

Payment fraud · Impersonation · Online schemes
04

Relationship & trust scams

Sensitive, practical support when a personal connection has been used to influence financial decisions.

Romance scams · Social engineering

Does this sound like your situation?

Start with your details. We’ll help you understand the next step.

Request a case review
02 — HOW WE WORK

From uncertainty
to understanding.

A structured process. Clear communication.
An informed decision at every stage.

THE INVESTIGATION FRAMEWORK
Your experiencePayment recordsPlatform details
A starting point
ILLUSTRATIVE PROCESS
Every investigation begins with understanding.01 / 04
Scope and fees are agreed before paid work begins.

Your first step is a conversation.

No documents to upload. No obligation to proceed.

Discuss my situation
03 — THE NORTHTRACE STANDARD

Trust begins
with transparency.

After a difficult experience, you deserve straightforward answers. That starts with being clear about what an investigation can—and cannot—do.

Talk through your situation
Evidence first.
People always.
01

Facts before promises

Every case is different. We assess the available information and explain limitations. Recovery is never guaranteed.

02

You stay informed

Understand the scope, deliverables and fees before agreeing to paid work. Make decisions with the information you need.

03

Your story, handled with care

A respectful, confidential approach. We never need your passwords, wallet recovery phrases or remote access to your device.

04

Practical, clearly explained findings

Make sense of the evidence and the potential next steps, including where specialist legal or regulatory support may be needed.

YOUR NEXT CHAPTER STARTS WITH CLARITY

You can’t change what happened.
You can decide what happens next.

Request a case review
04 — YOUR QUESTIONS, ANSWERED

A little clarity.
Before we talk.

Making the first step should feel easier.
Here are a few things worth knowing.

Talk through your case

No. Recovery depends on the circumstances, available evidence, payment method, timing and the parties involved. An investigation can help clarify the facts and possible options, but it cannot guarantee that funds will be returned.

TAKE THE FIRST STEP

Let’s find
your way
forward.

You don’t need all the answers to start.
Tell us how to reach you, and we’ll take it
from there.

A confidential first conversation An assessment of your situation A clearer understanding of your options
Submitting a request does not commit you to paid services.
Recovery outcomes cannot be guaranteed.

Let’s discuss your case.

Start with your contact details. We’ll contact you to discuss what happened and your options.

Check your country code, or enter a full number with +.
No documents or payment details needed at this stage.
Confidential · No obligation to proceedRequest a case review
Northtrace

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